Delivery & Returns

• With the exception of bank holidays, we process orders Monday to Friday 9am-5pm GMT.
• We aim to dispatch orders within 2-3 working days of receiving them - frequently they are dispatched within 24 hours.
• If you need your order urgently, please let us know and we will endeavour to get it dispatched as quickly as possible!

• We offer FREE shipping on all UK Mainland orders. 
• All UK orders are sent via 1st Class Royal Mail which usually has a 1-2 day delivery time.

• We offer international shipping at a flat rate of £10.
• Please note that international deliveries may incur local customs/duty charges. It is your responsibility as the consumer to pay for these charges as they are not within our control. 

• Damaged or faulty goods must be reported to us within 48 hours of receipt.  Please email wendy@wendybelldesigns.com with a photo and description of the issue and we will arrange either a refund or a replacement.
• In the unlikely event that you are unhappy with your products, or have changed your mind and would like a refund, you must notify wendy@wendybelldesigns.com via email and arrange return of goods, in their original packaging at your own expense to the following address:

               WENDY BELL DESIGNS

               29 Mount Street

               Frankwell

               Shrewsbury

               Shropshire

               SY3 8QH

               We will then arrange your refund upon receipt of your goods.